Shipping & Returns

SHIPPING

Free Economy Ground shipping on orders over $100

Once your order is verified and your payment is approved, your shipment will arrive according to the schedule below (Saturday, Sunday and holidays are not considered business days). To follow this schedule, your order must also be placed before 2 p.m. Eastern time and be shipped to the address listed with your credit card company as your official billing address.

 

SHIP SERVICE ESTIMATED ARRIVAL FEE
STANDARD 6-8 BUSINESS DAYS. $7
EXPEDITED 2 BUSINESS DAYS. Order must be placed before 2pm EST to ship out same day. Saturday delivery excluded. $15
EXPEDITED WITH SIGNATURE 2 BUSINESS DAYS. Order must be placed before 2pm EST to ship out same day. Saturday delivery excluded. $25
NEXT DAY 1 BUSINESS DAY. Order must be placed before 2pm EST to ship out same day. Saturday delivery excluded. $45

Delivery schedules are estimated and vary depending on shipping locations. When estimating package delivery time, please allow time for credit approval, address verification, and order processing.

 

RETURNS & EXCHANGES

 

We understand that sometimes your order won’t work out for you—and that’s not a problem. For your convenience, merchandise purchased at tmboutique.com can be returned in-store or mailed back to us within 15 days of purchase with an original receipt for full refund or, within 30 days of purchase with an original receipt for store credit. Refunds will be made in the form of original payment.

Gift returns must be accompanied with a gift receipt or purchase validation within 30 days of purchase and will be credited back via store credit. If you have any questions at all, please call us during store hours at 732-842-5854 or email us at [email protected] 

We gladly accept merchandise for return, provided it:

  • Is in new condition
  • All original tags are attached
  • Has not been washed, worn, or altered
  • Is accompanied by its original invoice or receipt
  • Is returned within 30 days

Intimates, beauty, books, candles, and sale items are not eligible for return or credit. If returned, these items will not be credited or returned to the customer. Hosiery will only be accepted if it’s returned in the original packaging.

 

We are not able to process exchanges for online orders at this time. If you need a new size or color, you may place a new order online at tmboutique.com.