Customer Support

Company details

Trademark Boutique
155 Markham Place
Little Silver, NJ 07739
USA

+1 (732) 842-5854
Tues-Sat: 10am to 6pm
Sun: 11am to 4pm

[email protected]ue.com
For general inquiries

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Frequently asked questions

1. FAQ
1.1 How do I return an item?

A prepaid shipping label is included in your package. Securely repackage your merchandise in the original box and include your packing slip in the shipment with your items to ensure your return is processed properly. You may drop your package off at any USPS Drop Box or USPS Store Location. Please allow 2 weeks for a return to be processed.

For your convenience, merchandise purchased at tmboutique.com can be returned in-store or mailed back to us within 15 days of purchase with an original receipt for full refund or, within 30 days of purchase with an original receipt for store credit or exchange. Refunds will be made in the form of original payment.

Gift returns must be accompanied with a gift receipt or purchase validation within 30 days of purchase and will be credited back via store credit. If you have any questions at all, please call us during store hours at 732-842-5854 or email us at [email protected]

We gladly accept merchandise for return, provided it:

Is in new condition
All original tags are attached
Has not been washed, worn, or altered
Is accompanied by its original invoice or receipt
Is returned within 30 days
 

Intimates, beauty, books, candles, and sale items are not eligible for return or credit. If returned, these items will not be credited or returned to the customer. Hosiery will only be accepted if it’s returned in the original packaging.

1.2 How do I exchange an item?

We are not able to process exchanges at this time. If you need a new size or color, you may place a new order online at tmboutique.com.

1.3 Can I ship multiple returns back together?

Yes! You may return items from more than one order together. Please make sure to include each packing slip or a copy of each order confirmation email in the return package.

1.4 Can I edit or cancel my order?

We strive to process and ship your orders as quickly as possible. For this reason, we are unable to edit or cancel an existing orders once it has been placed. Please double check your shipping address prior to placing your order, as this cannot be updated after an order is placed.

1.5 Can I use more than one discount code?

No, only one discount code can be applied per order.

Store location

Come visit us in-store today!

Little Silver, NJ

155 Markham Place
Little Silver, NJ 07739

(732) 842-5854
Tues-Sat: 10am to 6pm
Sun: 11am to 4pm
Contact us